How to report a problem

We want you to be happy with everything we do. But if something's gone wrong or you have a problem with our service, please complete the form below and forward it to us. We will respond as quickly as we can.

However, if your problem is urgent – especially with regard to issues such as blockages,  flooding, leaks and broken manhole covers – please call Monday - Friday 8am - 4pm call 01869 238200 / Out of these hours call 07377 402645.